Privacy Policy

At SherBIM Studio, your privacy and data security are fundamental priorities. This Privacy Policy details how we collect, use, protect, and handle your personal information and project data when you use our website, download our BIM assets, or engage our custom development services.

1. Information We Collect

• Personal Information: We collect details you provide directly during account registration, checkout, custom quote inquiries, or newsletter subscriptions (e.g., your name, email address, company name, billing details, and phone number).
• Project & File Data: When you commission custom Revit plugins, Dynamo scripts, or shop drawing production, any proprietary files, project models, or CAD drawings shared with us are held in strict confidence and used solely to fulfill your project scope.
• Payment Data: Online purchases and checkout transactions are processed securely through certified, encrypted third-party payment gateways. SherBIM Studio never stores raw credit card details on our servers.

2. How We Use Your Data

• Service Delivery: To process orders, deliver downloadable Revit families and Dynamo scripts, set up account access, and deliver custom development services.
• Communication & Support: To respond to technical inquiries, send project updates, deliver order confirmations, and notify you about new plugin updates or tutorials.
• Data Privacy Guarantee: We do not sell, rent, trade, or transfer your personal data or project files to third parties for marketing purposes.

3. Cookies & Tracking Technologies

We use essential session and analytical cookies to ensure optimal functionality across our site:

• Essential Cookies: Maintain active user sessions, secure cart items during checkout, and keep you securely logged into your user dashboard.
• Preference Control: You can modify or block cookie preferences directly through your browser settings. Note that disabling essential cookies may impact store checkout and account dashboard functions.

4. Data Security & Storage

We implement industry-standard encryption protocols (SSL/TLS) to safeguard your data during transmission and storage. Access to proprietary client files and development data is strictly restricted to authorized team members directly working on your deliverables.

5. Your Rights & Data Preferences

You retain full control over your personal information:

• You may view, update, or edit your account information through your profile settings at any time.
• You can opt out of promotional emails by clicking the "Unsubscribe" link at the bottom of our communications.
• You can request the complete deletion of your account and personal data by reaching out to our support team.

6. Updates to This Policy

SherBIM Studio reserves the right to periodically update this Privacy Policy. Any modifications will be posted here with an updated effective date. Continued use of our site and services signifies your agreement to these terms.

Contact Us

If you have questions about this Privacy Policy or how your data is managed, please contact us through our website support form.